Dining Room Facilitator

Qualifications: Required high school diploma or GED.  Experienced in banquet serving, food industry and inventory supervision.  Proficient organizational skills.  Maintain high standards of safety and cleanliness.  Adhere to grooming and appearance standards.  Proficient customer and personal service skills.  Proficient teaching and leading abilities.  ServSafe Certified a plus.  Bilingual English/Spanish a plus.  Awareness of homelessness, substance abuse disorders and mental health issues a plus.  Must be evangelical Christian, living a life dedicated to Christ, and able to an instrument of God’s love, grace, hope and forgiveness to everyone.

Physical Demands: This individual will be lifting and carrying bags and equipment, and will spend time sitting at a desk or walking, lifting and pushing. This individual will be expected to clean and maintain equipment and facility, and will move throughout the community with volunteers/guests. This individual will come in contact with volunteers /guests/students who are ill and/or contagious, and must take precautions to ensure the health and safety of all volunteers, staff and themselves.  Able to lift up to 50lbs.

Mental Demands: The population we serve are typically in crisis.  This can cause emotional stress and compassion fatigue.  GRM highly promotes employee self-care.

Employment Status: Full-time 40 hours per week; nonexempt; eligible for benefits; eligible for paid time off.  *Anticipate Flexible Schedules

Reports to: Chef


Responsibilities & Duties

Dining Room/Event Serving

  • Greets guests, staff and volunteers upon arrival to the dining room; responds to inquiries and offers assistance as needed.
  • Trains, leads and assigns tasks to the volunteers, holds the volunteers accountable for meeting mission, quality, safety and other performance standards.
  • Monitors operation of the dining room and performance of the volunteers.
  • Prepares schedules for volunteers, ensuring adequate staffing and appropriate distribution of assignments.
  • Monitors inventory of dining room supplies, ensuring that associates are exercising appropriate cost controls; assists in ordering and/or maintaining inventory.
  • Monitors dining room to ensure the area is clean and in proper condition; notifies management of needed repairs and/or replacements and possible safety hazards.
  • Monitors available seating and directs guests to appropriate tables to ensure efficient distribution for the best possible service.
  • Communicates with kitchen staff to ensure appropriate levels of food, beverage, and eating and drinking utensils are available at all times.
  • Oversees and assists with dining related programs such as special events, private parties, meal delivery, and guest dining.
  • Assists in maintaining appropriate department records such as reports, files, time records, and schedules.
  • Oversee equipment, materials & supplies, utensils, etc. for inventory, placing out for use, cleanliness, etc.
  • Oversee cleaning and maintenance of dining room as per health department codes
  • Set up for events and with post-event clean up, inventory, food storage and tear down.
  • Assist with food preparation and serving.


  • Participates in and attends all in-service training and education programs as scheduled.
  • Supervisor volunteer server time and attendance records.
  • Complete reports as needed including daily meal count.
  • Ensure health department standards are being followed and interact with health department during their inspections in order to obtain “Good” to “Excellent” ratings.
  • Report any safety hazards to the maintenance department.
  • Other duties as assigned.

Gospel Rescue Mission is a 501 (c) (3) not-for-profit religious organization that provides social service programs to the homeless and working poor populations.  Everything we do in this ministry should be centered in the will of God and in honoring the name of Jesus Christ.

Employees of Gospel Rescue Mission Choose To Participate in our Grace Based Environment by:

  • Role modeling Christ-like attributes and values through our personal actions, words, and attitudes.
  • Maintaining a safe, transparent, and healing environment that is based on Grace, Truth, and Love, and encourages trust and authenticity without fear.
  • Embracing the accountability process, that leads to self-evaluation personally and for guests and students.
  • Teaching and mentoring students and guests in every opportunity by using Biblical precepts.
  • Building healthy, loving, and compassionate relationships with guests, students, and staff while establishing healthy and safe boundaries.
  • Maintaining a personal lifestyle of integrity, honesty, and responsibility.
  • Praying with guests, students, and staff.
  • Agreeing in principle and in practice with the statements of Vision, Mission and Values of the Gospel Rescue Mission of Tucson.

It is the policy of Gospel Rescue Mission to complete a background check, drug test and motor vehicle authorization on applicants in the conditional offer stage.