Qualifications: Required: Bachelor’s in Nonprofit Administration, Public Administration, Business Management or related field, in addition to advanced specialized certification. 5-plus years of equivalent to experience may count in place of degree. 5-plus year of prior operational experience in the function of donor development, donor public relations and nonprofit donor management. Maintain a valid Arizona Driver’s License and must have a clean driving record. Bilingual English/Spanish a plus. Must be evangelical Christian, living a life dedicated to Christ, and be an instrument of God’s love, grace, hope, and forgiveness to all.
Essential Experience, Skills and Competencies include but are not limited to: 5-plus years of experience in leading and supporting a team. Ability to develop and execute team initiatives, independently as well as collaboratively. Outstanding interpersonal relational skills. Proficient written communication, reading comprehension, and comprehensive listening skills. Ability to convey a high degree of commitment and passion for GRM. Ability to maintain a high level of confidentiality. Ability to positively engage with a wide range of donors and build long-term relationships. Knowledge and understanding of donor development and donor services management. Knowledge of and experience with donor database administration. Proficient writing correspondence, analyzing data, resolving donor issues, strategic planning with our donors.
Physical Demands: Travel to meet donors and prospective donors. Assist with setting up presentations and displays including but not limited to electronic presentations. Ability to use a phone, computer, printer, copier, and other standard office machinery. Frequent use of Microsoft Office products and web-based software. Requires frequent sitting, standing, and walking; and lifting, carrying, pushing, and/or pulling objects weighing up to 50 pounds.
Mental Demands: The population we serve is typically in crisis. This can cause emotional stress and compassion fatigue. GRM highly promotes employee self-care.
Employment Status: Full-time exempt; eligible for benefits; eligible for paid time off
Reports to: Chief Executive Officer (CEO)
Responsibilities & Duties
In collaboration with the CEO and CFO
- Cultivate and maintain new and prospective donor relations management
- Conduct research to identify the goals, charitable donation history, or other data related to potential donors, potential investors, or general donor markets
- Create and maintain visible metrics to ensure appropriate issues are raised early and measured for efficiency and improvement over time
- Align donor development activities with GRM goals and objectives
- Execute the agreed upon prospect and current donor visits per month
- Execute donor cultivation events by helping build concept, create targeted invitation lists, recruit hosts, and coordinate logistics
- Maintain working knowledge of donor federal and local solicitation laws
- Establish goals for donor develop policies for collection and safeguarding of contributions, and coordinate disbursement of funds
- Establish and maintain effective relationships with current and prospect donors, and use these relationships to develop new development opportunities
- Collaborate with other teams on planning of development efforts, and support any number of special projects related to development as needed
- Manage full cycle of donor engagement from identification to cultivation and stewardship
- Manage information tracking processes regarding acknowledgement, recognition, on-going communications and continued cultivation of past and current donors
- Oversee major and planned gift giving donors
- Develop and execute donor development initiatives
- Develop new ways to thank and recognize donors
- Develop new major gift prospects
- Develop and manage donor facing campaigns including regular donor updates
- Develop strategies to encourage new or increased contributions
- Create and analyze donor project milestones
- Analyze donor trends, such as but not limited to average gift, donor retention rate and identifying donor prospects
- Work with development team and manage projects to help reach donor acquisition goals
- Collaborate with other teams on planning of development efforts, and support any number of special projects related to development as needed
- Perform development-related functions in consultation with the finance team, including gift reconciliation
- Meet with donors as necessary
- Conduct tours as necessary
- Conduct and provide donor prospect research for CEO and CFO
- Attend professional development and other trainings as directed
- Provide reports as reports as directed
- All other duties as assigned
Leadership Team Expectations
- Be consistent with meaningful communication. Give recognition and praise. Provide feedback, mentorship and training. Find ways to foster a sense of community at work. Create a safe space for failure. Provide strong leadership and a clear vision. Hold yourself and others accountable. Demonstrate good problem-solving skills and abilities. Avoid micromanaging – provide empowerment. Be an effective decision maker/solution provider. Put people first. Be honest. Be dedicated. Uphold healthy work/life balance.
- Provide full leadership and supervisory support to develop and GRM teams
- In collaboration with CEO and Director of Human Resources, manage, address, and coach team situations and responsibilities
- Uphold policy, applying sound ethical judgment regarding behavior, conduct, and GRM practices; and escalate manage, and report issues with transparency and accountability
- In collaboration with Director of Human Resources and CEO, participate in interviewing, hiring, training, evaluating, coaching, recognition, disciplining, and termination of direct reports as necessary
- Provide assistance to the CEO and or Executive Team as required to resolve all complaints of donors, staff, volunteers, and partner/outside agencies or entities
- Attend professional training and networking opportunities as directed
- Manage employees’ web-based time and attendance records
- Support and attend GRM team meetings
- Provide weekly reports as directed
- Perform other duties as assigned
Gospel Rescue Mission is a 501 (c)(3) not-for-profit religious organization that provides social service programs to the homeless and working poor populations. Everything we do in this ministry should be centered in the will of God and in honoring the name of Jesus Christ.
Employees of Gospel Rescue Mission Choose To Participate in our Grace Based Environment by:
- Role-modeling Christ-like attributes and values through our personal actions, words, and attitudes
- Maintaining a safe, transparent, and healing environment that is based on Grace, Truth, and Love, and encourages trust and authenticity without fear
- Embracing the accountability process, that leads to self-evaluation personally and for guests
- Teaching and mentoring guests in every opportunity by using Biblical precepts
- Building healthy, loving, and compassionate relationships with guests, staff, and volunteers, while establishing healthy and safe boundaries
- Maintaining a personal lifestyle of integrity, honesty, and responsibility
- Praying with guests and staff
- Agreeing in principle and in practice with the statements of Mission, Vision, and Values of Gospel Rescue Mission of Tucson
It is the policy of Gospel Rescue Mission to complete a background check, drug test and motor vehicle authorization on applicants in the conditional offer stage.